TTK University of Applied Sciences
Login

Subject 'Business Communication and Negotiations'

Name in Estonian: Läbirääkimised ja mõjutamispsühholoogia

Year:   2017/2018    2018/2019    2019/2020    2020/2021    2021/2022    

State codeHKE148
Study languageEstonian
ChairKeskused - humanitaar
Credit points 3 ECTS
Grading method Grade prelim

General description

Social responsibility. The nature and formation of personal, business and market economy ethics. Negotiations and ethics. Techniques of solving problem situations. Using argumentation in debates. The main types and parametres of negotiations. The strategy and tactics of distributive trading. The strategy and tactics of consolidating negotiations. Social context of negotiations. Abilities to influence the negotiation process. Personal aspect in influencing the negotiations. Effective negotiations. Cultural differences, which may affect negotiations.

General aim

The students learn about the essence of business ethics and its significance in the community. The ways to solve ethical conflicts and make decisions are shown, using the strategy of negotiations. Through solving practical cases and tasks students learn about the possibilities to become a successful negotiator. The process of forming and developing personal negotiating styles is analysed.

Aim

Students
- can assess and analyse different communication situations;
- are aware of the basics of presenting arguments and debating and are able to apply the corresponding techniques;
- are able to affect negotiation processes;
- can apply the overall methods of negotiation

Form description

lectures, practical negotiations

Is taught in following curricula

2020: RR  TD*  TD*  
2019: RR  RR  TD*  TD*  
2018: RR  RR  TD*  TD*  
2017: RR  
2016: RR  
2015: RR  
* Optional subject
eten