Subject 'Quality Science'

Year:   2012/2013    2013/2014    2014/2015    2015/2016    2016/2017    

Course General Description

Introduction the students the necessity of Total Quality Management (TQM) in organizations to meet business competition and profitability as well develop their own personal approach to quality principles. Teaching the students the evolution and philosophy of quality and main principles of management. Kaizen, W.E.Deming, W.Masing et. al as “milestones” of TQM. ISO 9001 and 14001 quality and environment management standards as basement for quality management. Quality performance principles in supply chain management. Lean, Six Sigma, 5S et.al. Establishment, management and continuous development of a quality system in an organization.

Course objectives

Learn and evoke the will for “well-doing” in the supply chain throughout the systemic quality arrangement. To appreciate that high-quality performance is one of the main business risk management tools in supply chain management and as source of profitability. Quality has no cost, defective work costs. Learn and to support, to encourage students in development their own entrepreneurship throughout the creation of “five-star” engineering systemic and quality thinking.

Course learning outcomes

Student, passing the course, understands the basic requirements and principles of quality management and different approaches to quality in the supply chain management. He knows the basic principles of “well-doing” to follow them in business competition. He will be able to understand the quality system organization and installation principles at working site and also to participate in its establishment/implementation/development process. He accepts the quality management as tool for engineering risk management in business.

Lecture.

A.Jagomägi. Kvaliteediõpetus. Loengukonspekt, TTK 2009.
List of literature available in conspectum.

Test and individual interview.

2012: LI*  

2011: LI*  

2010: LI  

2009: LI  

2008: AT*  LI  

2007: AT*  LI  

2006: AT*  LI  

2005: AT*  LI  RA  

2004: AT*  LI  RA  

* Optional subject