TTK University of Applied Sciences
TTK University of Applied Sciences
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Curriculum subjectManagement of Operations and Processes
| Subject |
| Subject code |
TLM483 |
| Subject name |
Management of Operations and Processes |
| Credit points |
3 ECTS |
| Grading method |
Grade prelim |
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| Curriculum subject |
| Curriculum |
2017 TL |
| Study year |
3 |
| Semester |
Fall semester |
| Subject type |
Mandatory |
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Subject loads
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| Lecture |
32 |
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| General description |
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Operations and processes. Management of operations and processes. Business processes in company. Strategy of operations. Strategic impact of operations and process management on enterprise productivity and efficiency. Strategic and tactical decisions. Necessary resources and market demands. Organization strategy and competition.
Architecture of process. Process analysis. Process design. Process planning. Process technology. Activities design. Process design analysis. Objectives of implementing process. Tasks of process. Process variability. Process measuring and analysis. Product/service design. Product/service design objectives. Necessary resources for development products and services.
Supply chain design. Supply network configuration. Supply management. Demand management. Supply chain dynamics. Capacity management. Operations and process management and inventory management. Resource planning and control. Process flexibility. Operations and process management and quality management. Quality control and measurement. Total quality management. Quality control and continuous improvement. Operations and process management and project management.
Lean logistics. Lean production. Six Sigma. Benchmarking. Production systems. Toyota production system. SMED. 5S. Product and service variability. Productivity and effectiveness. Transformation process. MRP I and MRP II. Production process management. Integrated planning of business processes. |
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| General aim |
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| To give students necessary knowledge and skills about common logic of operations and process management, about operations and process management for achieving strategic goals of business, about operations and process management in production, logistic servicing, in logistics and supply chain management. |
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| Aim |
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The student knows
• enterprise business processes
• basics of operations and process management
• basics of process tasks and process planning
• implementation principles of operations and process management in inventory, quality and supply chain management
The student is able to
• plan operations and processes
• measure and analyse processes |
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| Form description |
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| Lectures, seminars for group work, presentations and solving of tasks. |
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| Evaluation methods |
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Assessment is based on the following partial results:
• test in interactive e-learning environment – 50%
• solving of tasks in the lecture room – 30%
• solving of individual tasks – 20% |
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| Current rounds |
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| Management of Operations and Processes KTL51/61 |
| Management of Operations and Processes TL51/61 |
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