TTK University of Applied Sciences
TTK University of Applied Sciences
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Curriculum subjectAutomotive Sales and Service Management
| Subject |
| Subject code |
TAT438 |
| Subject name |
Automotive Sales and Service Management |
| Credit points |
6 ECTS |
| Grading method |
Exam |
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| Curriculum subject |
| Curriculum |
2019 AT |
| Study year |
3 |
| Semester |
Spring semester |
| Subject type |
Mandatory |
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| General description |
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Maintenance schedule. Workshop design, equipment, work flow. Tools, special tools - for maintenance shop, body repair shop, unit repair workshop. Washbay.
Salary systems, motivation. Workshops DMS. |
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| General aim |
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| To forward all aftresales knowledge needed to work as mechanic or Service Adviser. |
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| Aim |
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Student is able evaluate workshops design.
Knows maintenance program.Need for washing.
Has understand of paint shops design.
Knows warranty regulation. |
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| Form description |
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| Lectures, seminars, Workshop visits. |
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| Literature |
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| Find from internet manufacturers official requirements. Bosch Service Manuals. Manufacturers Service manuals. |
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| Evaluation methods |
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| Seminars evaluation. Written exam. |
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| Current rounds |
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| None |
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